Have a question about shopping with Awaken by KT? You’re in the right place! Our FAQ page is designed to provide you with quick and easy answers to some of our most frequently asked questions. From sizing and fit to shipping and delivery, we’ve covered it all. Take a look through the questions and answers below, and if you still have a question, please don’t hesitate to contact our customer service team. We’re always happy to help.
We deliver islandwide through Domex Courier Service. Your orders are safely handled and delivered right to your doorstep, no matter where you are in Sri Lanka.
Browse our collection, add your favorite items to the cart, and proceed to checkout. Fill in your delivery details, select your payment method, and confirm your order. Once placed, we’ll handle the rest and deliver straight to your doorstep.
Orders are usually delivered within 2–5 working days island-wide. Delivery times may vary slightly depending on your location.
All orders are shipped directly from our store in Kiribathgoda, ensuring quick and reliable delivery across Sri Lanka.
If you need to update your billing address, you can do so during checkout before confirming your order. If your order is already placed, please contact us as soon as possible so we can assist with updating your details.